Return & Refund Policy
Effective Date: 15/07/2025
We want you to be happy with your purchase. Please read our return and refund policy carefully.
1. Eligibility
You may request a return if the following conditions are met:
- The product is defective or damaged.
- You received the wrong item.
- The item is unused and in its original packaging.
Return request must be made within 7 days of delivery.
2. Non-Returnable Items
The following items are generally excluded from returns:
- Final sale items.
- Perishable goods or personal care products.
- Digital products.
3. How to Return
- Email us at ira-15@outlook.com with your order number and the reason for return. We may request photos.
- Once approved, ship the item back to us using a trackable method.
4. Refunds
- Refunds are processed within 7–10 business days after we receive and inspect the returned item.
- Refunds go back to the original payment method.
- Shipping charges are non-refundable unless the return is due to our mistake.
Contact Us
If you have any questions about returns, please reach out:
Email: ira-15@outlook.com
Phone: +91 94209 84529
Address: 441/3 Somwar Peth, Apollo Greens, Pune: 411011, India