Ira Solutions

Return & Refund Policy

Effective Date: 15/07/2025

We want you to be happy with your purchase. Please read our return and refund policy carefully.

1. Eligibility

You may request a return if the following conditions are met:

  • The product is defective or damaged.
  • You received the wrong item.
  • The item is unused and in its original packaging.

Return request must be made within 7 days of delivery.

2. Non-Returnable Items

The following items are generally excluded from returns:

  • Final sale items.
  • Perishable goods or personal care products.
  • Digital products.

3. How to Return

  1. Email us at ira-15@outlook.com with your order number and the reason for return. We may request photos.
  2. Once approved, ship the item back to us using a trackable method.

4. Refunds

  • Refunds are processed within 7–10 business days after we receive and inspect the returned item.
  • Refunds go back to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our mistake.

Contact Us

If you have any questions about returns, please reach out:

Email: ira-15@outlook.com

Phone: +91 94209 84529

Address: 441/3 Somwar Peth, Apollo Greens, Pune: 411011, India